Mr. Paul Coby CIO & Head of BA Services - British Airways
Mobility - Keynote Speech
How does British Airways use mobile devices helping passengers planning and catching flights
eInclusion - Keynote Speech
Why 'e-skills' are the essential entry-ticket for the 21st Century Global Economy
eInclusion - Panel Discussion
Q&A Session
About Mr. Paul Coby
Paul Coby, CIO of British Airways, is the BA Director responsible for technology and shared services across the airline. Paul's business principle is - 'there are no IT projects, only business projects'.
Paul joined the Civil Service in 1978 and having been seconded to IBM in 1983, held several senior civil service positions, including Private Secretary to the Secretary of State for Transport. Paul was asked to join British Airways' IT Department in 1997 and became CIO in 2001.
Over the last nine years he has reduced the cost of running BA's IT operation by 54%, enabling the Airline's investment in industry revolutionising 'customer and employee enabled' systems. BA's successful IT investments include the award winning ba.com with on-line and mobile check-in.
This January, he took over responsibility for financial shared services, property, business metrics and the application of Lean process across the airline.
Paul is also Chairman of the e-skills UK CIO Board. E-skills UK works with employees, educators and government to transform IT skills at all levels and ages in the UK economy and society.
Additionally, Paul chairs SITA, which is owned by the Air Transport Community and provides network services and IT solutions in 220 countries across the world.